Family Care Benefits

Today’s employees have a variety of obligations around family care that can impact their ability to do their very best work.

When you offer your team our Family Care benefits, you can support your employees to meet these challenges. Give your employees access to a network of care providers, support helplines, and a care budget to contribute to unexpected costs, enabling them to be both physically and emotionally present at work

Request a Family Care Demo

How Can a Family Care Benefits Package Help?

Purple icon with a chart showing decreased absenteeism

Help to decrease absenteeism

by providing employee family benefits to solve care challenges

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Help enhance employee retention

with a family care package that working families will love

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Support D&I initiatives

by helping your workforce from hire to retire

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Promote a better work-life balance

with employee benefits solutions that give your team members peace-of-mind

Combine Family Care with Your Care Plus
for the complete care solution

Learn more

Family Care Package Advantages for Your Business

Vivup’s family benefits solutions gives your organisation:

The flexibility to set a budget and limits on cost per care session
The ability to choose which family friendly benefits to support, such as specialised pet care and eldercare support
A metric for tracking ROI by viewing how family benefits usage supports attendance, productivity, performance, and engagement
Easy team onboarding and setup

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Female technician smiling at her work station

Smiling woman raising her hand in a workplace meeting

Four people smiling whilst having a meeting

Three family generations in kitchen cooking happy

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How Family Care will Empower Your Employees

Making Family Care part of your organisation can help employees from all walks of life enjoy:

A wide range of care options from a database of 14,000 childcare providers, 4,000 tutors, 15,000 eldercare providers and 3,000 pet care providers
The ability to use their own trusted network
Access to over 25 helplines for children, pets, and elderly family members — including specialised services for neurodiversity
Flexibility to use their budget in the best way to suit their family needs

What’s Included In Our Family Care Benefits Package?

In-Home Care: Enhanced access to specialist eldercare, childcare providers, pet companions, and more
Out of Home Care: Including care homes, doggy daycare, and holiday clubs
Helplines: A variety of services including a 24/7 online vet, child neurodiversity and short-term care support lines

Most Valued Family Friendly Employee Benefits

76%

of working parents have had to take a day off work unexpectedly to meet childcare requirements¹

41%

of employees stated ‘Benefits and services that help with the cost of living are the top reasons for staying, above professional development and training’¹

Purple icon indicating an elderly person with a walking support on a purple background

77%

of those with eldercare responsibilities consider eldercare support before accepting a new job or promotion¹

Family Care Brochure

Read our brochure today to see what’s on offer in our family benefits package

Download Brochure

Vivup Family Care brochure with smiling image of a mother and child

Family Care Benefits - Frequently Asked Questions

What is included in the platform fee?

The platform fee includes the search care function with 97% UK coverage, helplines to over 25 experts and advisors, 24/7 vet services, resources and content to guide decision processes, and member discounts and sales vouchers for expensing and reporting.

What makes our Family Care benefits package different to competitors?

We do not book care directly. Instead, we signpost to services, giving people complete flexibility over the care they choose, increasing fulfilment rates, and allowing people to use who they want, including their own network, without inflated fees or restricted choice.

What quality assurance do you offer?

We signpost to several experts and advisors for emotional support, and we carry out due diligence in terms of insurance and qualifications. When searching for physical care, all childcare providers in England have an Ofsted rating of ‘Good’ or ‘Outstanding’, and our Eldercare providers across the UK have a ‘Good’ or ‘Outstanding’ rating with CQC.

Do I have to add a Care Budget?

No. You can simply give your employees access to the platform with all the above included. Adding a Care Budget offers your employees support to arrange and book care when otherwise they would be absent from work.

How much of the Care Budget should employees be given?

We can advise on how much budget to allocate per employee based on average cost of care, and number of days you would like to cover.

Can the Family Care benefit be customised?

As an employer, you can choose whether to support child, eldercare, and pet care, or just one or two. For DE&I, we would recommend switching on all three, as ‘family’ is a broad term.

Is the Care Budget taxable?

Yes, this is a taxable benefit and can be executed in 2 ways:

Deduct the tax due at source through payroll (PAYE). The tax due will be deducted from the employee’s monthly salary.
Make a PAYE settlement (PSA). The tax due will be paid by you, the employer, removing tax liabilities from the employee.

Vivup are not able to provide tax advice and would recommend seeking your own advice. For specific questions in relation to the tax, NICs and how to report this, independent tax and/or legal advice should be sought

Will I receive MI Data?

Yes, as an employer, you can see how the platform is accessed, the types of care that employees are interested in, and how the Care Budget is used, all by location, department or even by job title, giving insight into the family support they need, as well the ability to comfort them when they need it most.

Empower Working Families and Request a Demo!

1 2023 Modern Families Index