Wellbeing and Employee Assistance Programme

Let’s face it, life is full of ups and downs

Our Wellbeing and Employee Assistance Programme provides expert support when your people need it most. With 24/7 telephone support available 365 days a year and access to face-to-face counselling, you can be sure that help is on-hand for whatever life challenges your people are facing

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Personal and work-related problems stop your people being their best selves. And when we’re not our best selves, our productivity dips, our performance drops, and we show up without really showing up. In fact, a staggering 76%* of employees have taken a stress-related absence in the last year alone  (CIPD 2021) 

Enhance your employee benefits platform with a solution that turns challenges into triumphs

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Vivup Wellbeing Hub:

Your Portal to Proactive Health Management

Discover a hub of solutions built to support
your people’s mental, physical, and financial wellbeing

Explore our Wellbeing Hub

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Mental Health Strategy

Support emotional and mental wellbeing, particularly as the long term effects of Covid are felt

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Proactive Wellbeing

Providing your employees with the right tools to maintain good health and wellbeing

Hybrid/Remote Working

Help employees adapt to new ways of working and keep people connected

**Because our Employee Assistance Programme is led by clinicians with over 45 years’ of combined experience, you can be sure that your employees’ wellbeing is in safe hands**

24/7 access to telephone support:

Qualified counsellors and support specialists to discuss any emotional, personal or work-related issue in confidence

Face to Face and Virtual EAP Counselling support:

Enabling staff to talk confidentially with a sympathetic professional

Self-help Cognitive Behavioural Therapy (CBT) workbooks:

Offering advice and guidance on a number of topics including anxiety, bereavement, depression and more

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A wide range of online resources:

Including podcasts, blogs, debt advice and more

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Triage and assessment at initial phone call:

Enabling the right support to be offered for the issue at hand

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No waiting times in accessing counselling if needed

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Your Care Essentials

Creating long-term wellbeing for employees through the promotion of healthy lifestyles and positive change

Your Care can help your organisation with:

Building a company culture centred around wellbeing and proactive care
Increasing employee health, motivation and happiness
Gaining meaningful data insights to inform your company wellbeing strategy

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Your Care Plus

Enhance your employee wellbeing provision with the help of Your Care Plus

Your Care Plus is an engaging health management platform offering wellbeing products and services with a focus on positive, proactive care  

The Your Care Plus platform provides:

Access to existing EAP support and counselling - 24/7, 365 days a year
Wellbeing assessments
Personal goal setting
Connectivity to health and fitness apps
Access to a wide range of wellbeing resources

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Your Care Plus can be enhanced with additional wellbeing services and support tools, including:

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Face-to-Face and Virtual Counselling

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AI Counselling

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Online GP Services**

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Financial Wellbeing Tools

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Legal Helpline

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Empower your business

Connect your people to solid wellbeing resources, and you can:

Help promote a culture of happy, healthy people
Reduce the costs of stressed-out staff
Supercharge return-to-work rates by providing the right support

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Elevate your people

From day-to-day challenges at home to dealing with stress at work, Vivup’s Employee Assistance Programme helps your people overcome life’s hurdles

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"We received an excellent service from Vivup, the team worked really hard and supported us throughout the process! It’s a great way to keep staff updated on all our benefits and health and wellbeing initiatives"

Employee Assistance Programme - Frequently Asked Questions

How does the Employee Assistance Programme work?

An Employee Assistance Programmes (EAP) provides employees with access to a network of support services and tools to improve their mental health and wellbeing. With Vivup’s EAP, staff can benefit from confidential access to fully qualified counsellors and support specialists to discuss any emotional, personal, or work-related issues – 24/7, 365 days a year.

Why do I need an Employee Assistance Programme?

Dealing with personal or work-related issues can take a huge toll on the wellbeing of your workforce, and often has an impact on productivity, performance, and attendance. In fact, a staggering 76%* of employees have taken a stress-related absence in the last year alone (CIPD 2021).

EAPs offer proactive, preventative support that keeps your people well and in work - regardless of the issues they are facing.

What is an Employee Assistance Programme?

EAPs are designed to help employees deal with personal or work-related issues which often impact their productivity, performance, and attendance at work. A standard EAP generally includes a 24/7 telephone helpline, self-help resources, and access to counselling and referral services to find the right support pathway.

What services are most commonly offered through Employee Assistance Programmes?

A standard EAP generally includes a 24/7 helpline for in-the-moment support, counselling services, and referral resources. Our EAP also offers preventative care solutions, including evidence-based interventions and support tools that have been designed to help build mental resilience and strengthen personal, emotional, and financial wellbeing.

Can Employee Assistance Programmes help with mental health?

EAPs support mental wellbeing with 24/7 access to fully qualified counsellors and support specialists to discuss any emotional, personal, or work-related issues.

*https://www.cipd.org/uk/knowledge/reports/health-well-being-work/

** Online GP telephone consultations are available 8am - 10pm excluding UK bank holidays

Create a happier workplace today

Request a demo to discover how Vivup can boost your workforce and benefit your business

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